Track Your Order

Want to know where your order is? We make it easy to stay updated on your delivery status.

How to Track Your Order

Check your email inbox for a shipping confirmation email sent after your order was dispatched.
Click the tracking link in the email to view real-time updates from the carrier.
Alternatively, visit the carrier’s website and enter your tracking number manually.

Order Processing Time

Orders are typically processed within 1–3 business days. Once shipped, delivery times vary by location:

Standard Shipping: 7–15 business days
Express Shipping: 3–7 business days

Haven’t Received a Tracking Number?

If you haven’t received a tracking email within 5 business days of placing your order, please check your spam folder or contact us at support@softnesco.com with your order number.